Your personal information is very important to you and to us. The way your information is collected, retained and used has changed substantially over the years with the development of new technologies and as such the laws that govern the use of a person’s personal data have changed to encompass these developments.
We are committed to ensuring that your privacy is protected so if we ask you to provide certain information by which you can be identified when using this website or when making a donation, it will only be used in accordance with this privacy statement and with the Data Protection Act 1998 and General Data Protection Regulations. This policy is effective from 25th May 2018. For more information, please visit the Information Commissioner’s Office, with whom the Ipswich Hospital NHS Trust is registered
The new rules make sure that all organisations are set up to protect any personal data they hold, and to act appropriately if something goes wrong.
The new regulations support your right to have your privacy respected and your data protected. It will give you easier access to the personal information we hold about you, if you wish to check or change it. It is designed to give you confidence that your data will be accurate, up-to-date, and well-managed.
What we collect
You may be asked for your consent to be contacted with relevant information. You can control if and how you want to be contacted, for example by post or by phone. We may collect the following information:
• Full name and title
• Contact information including address and post code
• Phone numbers and email addresses
• Bank account details (if donating by debit or credit card/setting up a direct debit for regular donations)
• Date of birth
What we do with the information we collect
We require this information for the following reasons:
• Internal record keeping.
• To thank you for your donations, volunteering, or other support
• To respond to you if you have made an enquiry
• We may use the information to keep you up to date with what is happening at The Ipswich Hospitals Charity via our quarterly newsletter, but we will always let you know how you can opt out of receiving this.
• We may periodically send letters or emails about fundraising events which we think may interest you using the contact details you have provided.
• We may use this information to improve our products and services
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Rest assured, robust security has always been a crucial part of everything we do.
A cookie is a small file which is placed on your computer’s hard drive that helps us identify you as someone who has been to the website before. This is necessary for logging into websites (without it you might be asked for a password every time you went to a new page) and they also help us to analyse web traffic. There is no personal data stored in the cookies we set.
We use Google Analytics’ traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
Remember, every organisation must provide you with the opportunity to change your mind about the choices you have made. This is intended to give you options and keep you in control. You may choose to restrict the collection or use of your personal information. If you have previously given us permission to use your personal information for fundraising purposes, you can change your mind at any time by emailing us at firstname.lastname@example.org, phoning 01206 745303 or writing to us at Colchester Hospitals Charity, Colchester General Hospital, Turner Road, Colchester, CO4 5JL
Some of our events require us to share some of your personal information with the third party provider. Where this is the case we will always ensure that you are aware of that shared access to your information at the time of registration and that the third party provider only uses that data for the event you are participating in. This data will usually be limited to information collected at the time of registration and any medical information or passport information you are asked to provide to participate in the event.
We do not share any of your information with The Ipswich Hospital NHS Trust unless we have your permission to do so, and we do not have access to your hospital records. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please request this in writing to the address above. If you believe that any of the information we are holding on you is incorrect or incomplete, please contact us as soon as possible, so that we can correct the information